Most professionals who use Copilot daily have never built a custom agent for their team. In this course, Alex Banks guides you through Agent Builder in Microsoft 365—from evaluating the right use case to deploying a tested, governed agent your colleagues can rely on. Alex begins by clarifying what separates an agent from commonly confused alternatives, and then reviews the prebuilt Microsoft Researcher and Analyst agents to see when building your own makes sense. From there, he shows you how to configure an agent connected to your organization’s data, extend it with document-creation capabilities, and troubleshoot common configuration mistakes. Alex also covers testing approaches, sharing permissions, IT governance, and when to graduate an agent to Copilot Studio. No coding experience needed.
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