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Industry Primer for Travel and Hospitality: Technology, Innovation, and AI

Get a working knowledge of the technology stack behind travel and hospitality, from the core systems that run bookings and operations to the AI use cases now shaping pricing and guest experience.

This course begins with the core systems, including reservation and booking, property and inventory, revenue and yield, loyalty and CRM, and payments. See how cloud adoption, workflow automation, and unified customer data platforms are modernizing them under always-on availability and peak-demand pressure. Move on to AI: dynamic pricing, personalization, service automation, generative interfaces. Look at where it delivers and where it fails, and how governance protects fairness and customer trust. Finish with the consulting opportunities across AI strategy, technology modernization, data, and automation.

This course was created by Starweaver. We are pleased to host this training in our library.

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