This internship provides hands-on experience strengthening the application of The Quest Way (our Purpose, Strategy, and Culture) and our newly revised Leadership Behaviors specifically through leadership and talent assessment processes, team effectiveness initiatives, organizational design efforts, and organizational diagnostics. The intern will partner closely with the Organizational Effectiveness team to support strategic initiatives, enhance team and leader capabilities, and help drive organizational effectiveness across the business.
This position reports to the Director, Organizational Development Strategy & Services, and is part of the Organizational Effectiveness & Belonging Center of Excellence (OE&B CoE) within the Human Resources function.
This position is part-time, ~24 hours/week. The candidate should be near site to Quest’s Secaucus, NJ HQ office and is expected to work core business hours and on site at least 1 day per week. This internship may extend through the Spring of 2027, with the potential for internship extension or career placement, dependent on the needs of the business.
What You’ll Gain
- Exposure to enterprise organizational development and effectiveness practices.
- Hands-on experience with leadership assessments and team effectiveness methodologies.
- Opportunities to contribute to strategic organizational initiatives and diagnostics.
- Mentorship from experienced organizational effectiveness professionals.
- Practical experience bridging I/O psychology theory with real-world organizational application.
Responsibilities
This internship focuses on implementation and continuous improvement of Quest’s organizational development content and toolset, while also positioning the intern to collaborate across teams to support various initiatives aimed at enhancing individual and team effectiveness.
- Support administration, coordination, and reporting for leadership assessments, personality profiles, and development tools (e.g., Hogan, DiSC, Korn Ferry, or similar assessments).
- Assist with team effectiveness workshops, including preparation of materials, data analysis, and synthesis of insights and action plans.
- Contribute to organizational diagnostics by helping gather, analyze, and summarize qualitative and quantitative data related to culture, engagement, structure, and team performance.
- Support organizational design initiatives through research, documentation, toolkit development, and creation of process guides and templates.
- Enhance Organizational Development SharePoint resources, including site organization, communications, marketing materials, and knowledge-sharing content.
- Help create presentations, workshop materials, leadership reports, and communication assets for internal stakeholders.
- Conduct benchmarking and research on organizational development best practices, org design, leadership effectiveness, and organization diagnosis trends.
- Assist in tracking project timelines, deliverables, and stakeholder communications across multiple initiatives.
- Partner with cross-functional teams to support a positive, collaborative, and data informed organizational culture.
- Provide insight and perspective on internal efficiencies
- Perform other related duties as assigned to support the OE&B CoE, graduate program expectations, and development goals of the Org Development Intern
Qualifications
To be eligible for consideration, students must meet the following qualifications by the start date of the program:
Currently enrolled in a graduate degree program (Master’s or Doctoral) in Industrial/ Organizational Psychology, Organizational Development, Human Resources, Psychology, or related field/discipline.
Knowledge
- Strong interest in organizational effectiveness, leadership development, assessments, team dynamics, and organizational design.
Skills
- Interest in facilitation, coaching, or team development practices.
- Experience supporting projects, workshops, or research initiatives.
- Ability to synthesize data into actionable insights and recommendations.
- Strong process orientation.
- Creative mindset for developing engaging communication and marketing materials.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and work in a fast-paced, changing environment.
- Experience with Microsoft Office Suite, especially PowerPoint, Excel, and SharePoint.
- Familiarity with assessment tools, survey platforms, or data visualization tools is a plus.
- Demonstrated professionalism, curiosity, collaboration, and willingness to learn
