POSITION SUMMARY
The individual in this position has specific Case Management responsibilities for all assigned consumers who are approved for Mental Health-Intellectual Disabilities Services. Case Management responsibility is from intake to discharge.
ESSENTIAL REQUIREMENTS
- A bachelor’s degree with a social welfare major; or a bachelor’s degree which includes or is supplemented by successful completion of 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences with a combination of experience and training which includes one year of case management experience in a public or private social services agency; or six months of experience as a County Caseworker 1; or any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
- Knowledge of current social case management principles, techniques, and methods.
- Knowledge of current social, economic, and health problems and resources and the recognition of their impact on the growth and development of people.
- Knowledge of individual and group development and behavior and ways of working effectively with adults and children who have social, economic, emotional, or health problems.
- Knowledge of the basic principles and methods of program interpretation and community organization.
- Knowledge of social welfare policy and law as they relate to agency function and purpose and societal structures.
- Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems.
- Ability to understand and accept the needs and rights of others and to work with adults and children who are physically challenged, emotionally troubled, or economically disadvantaged.
- Ability to conduct individual and family interviews and to use them to identify individual and family problems.
- Ability to establish and maintain effective working relationships with clients, their families, other staff, outside agencies and institutions, and the general public.
- Ability to plan and organize work, prepare adequate records and reports, set priorities, and maintain a caseload in an effective and timely manner.
- Ability to plan, organize, and direct the work of others.
- Ability to interpret and apply relevant laws, regulations, and policies governing agency services.
- Ability to adequately express ideas orally and in writing
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide Case Management services including intake and referral to service providers, to consumers with mental retardation who may be residing in the community, community living arrangements, state center, private licensed facilities and intermediate care facilities for the mentally retarded.
- Assure that certain activities are completed to ensure the appropriate placement of consumers into waiver services including the development of an intake/referral procedure, arranging for applicant screening, arranging for eligibility determination by the County Assistance Office, developing a waiver plan of care in conjunction with the fiscal unit, and offering beneficiary of choice.
- Develop and maintain consumer records including evaluation materials, progress reports and financial information.
- Develop a Case Management Service Plan at least annually for each assigned consumer.
- Develop and Individual Program Plan to be incorporated into the case record and update this plan at least annually for each waiver consumer.
- Track and monitor the implementation of the service plan.
- Monitor progress of service plans for each consumer in community and residential programs by attending agency staffing, program meetings, and direct consumer contact.
- Conduct periodic reviews of waiver, residential and day programs.
- Consumer advocacy.
- Serve as a liaison to York/Adams consumer residing in the state center.
- Provide supportive services to waiver and non-waiver consumers and their families when in need of specialized and/or generic services. Do referrals as appropriate.
- Participate in training conferences as requested.
- Respond to inquiries regarding services and refer when appropriate
- Participate, as requested, with county office administrative staff in the development of the county plan as it relates to the IDD unit and waiver programs and in IDD policy development as requested.
- Participate in officer coverage duty as required during regular working hours.
- Perform related work as required.
