At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you’re a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You’ll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.
United’s Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. The Digital Technology team is hiring interns in both our Chicago and Houston corporate support centers.
Job overview and responsibilities
During your summer experience, you will be fully immersed in our collaborative culture built on diversity of thought. Our teams will be looking for your curiosity and your unique point of view. We will look to push your development as an analyst and a leader alike through comprehensive, on-the-job training, leadership development workshops, and mentorships to help you navigate your internship. Interns will be given meaningful projects along with the opportunity to interact with and present to leadership.
The United Digital Technology team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. The department is composed of various portfolios:
- Cybersecurity and digital risk focus on ensuring applications are secure by addressing vulnerabilities both proactively and ongoing
- Infrastructure, cloud, and engineering focuses on moving applications to the cloud and developing cloud best practices
- Operations technology focuses on building and maintaining applications that support our front-line employees, including but not limited to applications for flight attendants, gate agents, pilots, and more
- Digital Channels technology focuses on building, enhancing, and maintaining customer-facing applications such as United.com and the United mobile app
- Digital channels strategy focuses on data analytics, data engineering, and process engineering & efficiency
- Advanced Analytics leverages data from a variety of sources to analyze business performance, identify areas of opportunity and deliver useful insights to operations leaders and front-line personnel
- Machine Learning conducts data mining and data analysis including developing reports and assisting in ad-hoc analyses. This team develops and validates evaluation metrics and models to analyze business performance and areas of opportunity
Placement within the department will be determined during the selection process, depending on the candidate’s interest ranking and skillset. Projects will vary by group and may include (but are not limited to) software development, business analytics, project management, cybersecurity, AWS cloud, machine learning, data analytics and more.
This internship may be eligible for full-time conversion based on performance in role, position availability and overall operational need, potentially offering a direct pathway to a career with us.: This internship may be eligible for full-time conversion based on performance in role, position availability and overall operational need, potentially offering a direct pathway to a career with us.This internship may be eligible for full-time conversion based on performance in role, position availability and overall operational need, potentially offering a direct pathway to a career with us.
This internship may be eligible for full-time conversion based on performance in role, position availability and overall operational need, potentially offering a direct pathway to a career with us.
Qualifications:
Required
- Pursuing a Bachelor’s or Master’s degree
- High level of integrity/strict adherence to protecting confidential information
- Excellent verbal and written communication
- Attention to detail and highly organized
- Good organizational and planning skills
- Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: “Connecting people. Uniting the world.” drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
With multiple employee-run “Business Resource Group” communities and world-class benefits like health insurance and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
